Terms & Conditions
By accessing this website you accept these terms and conditions. If you do not agree with them please do not use this website.
Strictly trade customers only. We only supply to Bricks and Mortar Retail Outlets, Charities, Fundraising Organisations and Schools.
We reserve the right to limit the number of retailers in any given area. In order for a retailer to maintain exclusivity of the product in any shop or area, we require a minimum of 4 carriage paid orders (Currently £100 net of VAT) per calendar year.
By Registering on this website, you agree to allow us to contact you by email with any promotional material and updates regarding By Erin products and By Erin activity. The only data that we hold are your Name, address details, contact numbers, Email address and order details. This information is for the use ONLY of By Erin Ltd and will never be willingly passed on or sold. We use HTTPS, SSL and encryption to keep your information safe.
All prices are correct at time of publication, however we reserve the right to change prices at any time without prior notification.
All trade prices are shown excluding VAT and All recommended retail prices are a guide only.
We accept all major Credit and Debit cards (except Amex).
All orders can be taken on 30 day terms providing a valid credit or debit card is registered at checkout. The order value outstanding will be automatically debited from the registered card 30 days after the goods have been received by the purchaser. Only one live order can be on credit terms at any one time. If a follow-up order is placed before the previous one has been paid for, we will claim payment for the oldest outstanding balance prior to dispatching the new order.
If you are forward ordering for future events, please enter the 'Required by Date' that you would like delivery for. We will deliver your goods 1-2 days either side of that date.
If your account runs 7 days overdue from the 'Payment Due by' date, we will send a letter via recorded delivery as a reminder- This will not incur a charge to you.
If your account is not cleared within 14 days of the 'Payment Due by' date we will send a further letter and you will incur a £10.00 admin charge which will be added to your amount outstanding.
If after 28 days from the 'Payment Due by' date, your account is still in arrears, we will begin proceedings to recover the outstanding amount owed by you (including Admin fee's). This will also cause you to incur further fee's and they will be charged at the prevailing rate for actions taken.
There is no minimum spend and we offer free carriage on orders over £100 (ex vat), Carriage on orders below £100.00 will be charged at £5.99 (ex VAT). Applies to Mainland UK Only. Scottish Highlands, Islands, Ireland & other countries may/will be subject to additional carriage charges, please contact us for delivery charges to your location.
Orders are shipped from the UK, usually within 4 working days ( Mon to Friday not including Bank Holidays) of receiving your order, using a tracked delivery system and you will be supplied the tracking number once it is generated. Please allow 7 days in total for Production and Delivery. In case of any delays, you will be kept fully informed.
Images on the website are for reference only and colours may differ slightly on the actual item sent due to monitor performance variances, sizes are approximated.
Strictly no 'SALE or RETURN'
We reserve the right to reject any order placed with us without giving any reason. If an order is rejected we will attempt to notify the buyer by using the email address given.